FAQ's

Home  |  Tours of Peru  |  Testimonials  |  About Us  |  Why Choose Us?  |  Accommodations |  Giving Back  |  Contact  |  Book your Tour

 

THE BASICS
How many people will be on the tour?
How do I meet the tour?
What is included in the tour?

Will I be alright if I don't speak Spanish?
How are the accommodations?
What's the weather like?
What do we do about water?
What's to eat?

Will I need a passport or visa?
What about the altitude?
How high are the places we're visiting?
Is there a kitty or local payment?
What's the camping like?
Do I need to be an adventure sport guru for these trips?
How about vaccinations?
Do I need travel insurance?  How do I get it?
Can I spend my currency or will I need to change money?

LUGGAGE, PACKING AND STORAGE
What do I need to bring with me?  How much should I bring?
Is there storage for my extra luggage while I go on excursions?
Will I be able to do laundry during the trip?
Do I need fancy clothes?
Will my electrical appliances work?
Do I need to bring my own sleeping bag or mat for hiking, biking or rafting?
 

TRAVELING IN SOUTH AMERICA
How is the crime?
Can I spend extra time in Lima or Cuzco?
Can you suggest some things to do if I have extra time?
Is it normal to tip in Peru?  How much?
How much money do you suggest I bring?  Is it safe to carry a normal purse/wallet?
How can I call home or use the internet?
How can friends and family get a hold of me?


 

 

THE BASICS

How many people will be on the tour?
In general, we try to avoid large group travel.  We specialize in personalized, leave-any-day tours for individuals, friends and families, so much of the tour is likely to consist of just the people you booked with.  However, you may be part of a larger group (up to 16) on excursions such as the Inca Trail, jungle lodges or the Lake Titicaca Islands.  Private options are available for these sections as well at additional cost.

 

 

How do I meet the tour?
We'll meet you at the airport and take you to the hotel, simple as that, at no extra charge.  It's no fun arriving in a foreign country and having to make your way to your hotel on your own, being hassled and ripped off by taxi drivers and all the other touts that are a fixture just outside the airport doors.  On a Southern Crossings tour, we'll have one of our representatives there instead, with a big, bright placard with your name on it and secure and reliable transport to your hotel.

 

What is included in the tour?
If you check carefully, you'll find we include more in your tour than most other companies, whether it's something small like the Cuzco Visitor's Ticket or something big like internal flights.  The price of the tour always includes transfer from (and back to) the airport on either end of your trip, a bilingual Southern Crossings guide throughout your trip, all internal transport including internal flights, all accommodation, and excursions (including entrances) listed in the What's included section of each trip's Trip itinerary and details.  We are particularly pleased to always include internal flights and transfers in the basic price  - just one of the things that sets us apart from most other tour companies!

 

Will I be alright if I don't speak Spanish?
Don't worry, you'll be fine if you can't speak Spanish. While it might be helpful to know and understand a few basic phrases (like bathroom or beer...), you will be with qualified bilingual guides throughout your trip, and most restaurants and hotels manage at least basic English.
 


How are the accommodations?
We stay in clean and comfortable locally-run hotels (usually three stars level), which most of our passengers say are nicer and cozier than they expected. Accommodation is twin share with 24-hour hot water and private bathrooms (except in the Amazon basin lodges, where there is not always hot water).  Please visit our Accommodations page for more info.
 


What's the weather like in Peru?
Depending on what time of the year your trip is and which tour you choose, the climate varies.  The rainy season is generally from October to April, but rain is possible at any time of year, especially in high mountains and cloud forest, and one should always be prepared. The climate in sites we will visit is as follows:

Cuzco: days are warm if sunny, slightly chilly if cloudy.  Nights are cold in Cuzco.

Lake Titicaca: essentially the same as Cuzco, but a few degrees colder.

Lima: warm to hot days, cool evenings, almost never any rain.  Often overcast.

Ica and Nazca: similar to Lima but hotter and sunnier.

Inca Trail:  all ranges of weather from hot to possible snow and rain at higher elevations.  Most people trek in shorts or light pants (synthetic, fast-drying fibers are preferable to cotton) and a t-shirt, and carry a layer or two (thin fleece and micro-fibers are, again, preferable to cotton), plus a poncho or other rain gear.  There are biting insects, so even in warm weather some people opt to cover more skin with a long sleeve t-shirt and long pants.

Apurimac River/Rafting:  warm to hot days, chilly nights with possibility of rain. Rafting gear/wet suits included in package.

Jungle:  hot and humid with frequent rain.

 

What's the weather like in Bolivia?
 

Rain is possible at any time of year, especially in high mountains and on the Bolivian altiplano, and one should always be prepared. The climate in sites we will visit is as follows:

La Paz, Lake Titicaca, Tiwanaku, Potosi and Salar de Uyuni: days are warm if sunny, chilly if cloudy.  Nights are cold in La Paz and can be extremely cold in Uyuni and Potosi.

Amazon basin: hot and humid year-round. We recommend light clothing (in weight and in color) that fully cover arms and legs to avoid mosquito bites.

Sucre: warm days, cool evenings

 

 


What do we do about water?
There is safe bottled water available for sale in all towns, cities and sites we will be visiting, normally costing around $1 per large bottle.  On trekking and other adventure sport excursions, water is provided and boiled or purified.


 

What's to eat?
Anything you want!  Some tour companies include meals and add it on to the tour price, but we find this to be a little too restrictive. While we can (and do) suggest some great restaurants, and often dine with our passengers, we recognize that different people have different tastes and different budgets.  So we allow you the opportunity to explore this aspect of traveling on your own.  Latin America offers a huge variety of mouth-watering, and sometimes bizarre, cuisines to sample. To be sure, burgers and pizza are available just about everywhere, but how about fresh seafood ceviche from the Peruvian coast, or your sister's childhood pet, guinea pig, a specialty in the high Andes?  There are also vegetarian options everywhere and even vegetarian restaurants in most cities.

 

 

Will I need a passport or visa?
A passport valid for six months beyond the date of the end of your trip is required for all visitors to Peru.  Please check with us whether your nationality requires a visa for the country (countries) you will be visiting.

 

 

What about the altitude?
Altitude affects everyone differently, and age and physical fitness don't have much to do with it.  Common symptoms are lightheadedness, shortness of breath, headache and nausea. After a day or two of acclimatization most people feel back to normal. The best way to keep from feeling the altitude is to drink plenty of water to stay hydrated and eat lightly when you first arrive in Cuzco. If you feel strongly affected by the change of altitude, there is medication (acetazolamide) that can be purchased inexpensively in pharmacies in Lima, Cuzco and La Paz, though most don't find these necessary.  (Note that acetazolamide is a sulpha drug.)  Also, oxygen is available at our hotels if you are seriously affected, and in serious cases we are able to evacuate the person to a lower altitude.


 

How high are the places we're visiting?
In Peru, you'll be flying into Lima, which is at sea level, then normally moving on to Cuzco which is at an altitude of 11,150ft./3400m above sea level. Nazca and the Amazon basin are both near sea level.  Dead Woman's Pass on the Inca Trail reaches an altitude of 13,860ft./4200m, and Lake Titicaca at just under 13,200ft./4000mMachu Picchu is a bit lower, at 7900ft./2400m. 

In Bolivia, La Paz, Tiwanaku, Lake Tititcaca, Potosi and Uyuni are all over 11,000 ft., while Sucre is at about 8,000 ft. and the rainforest is near seaq level.

 

Is there a kitty or local payment?
No.  Kitties and local payments are additional amounts of money that some tour companies charge upon arrival at your destination.  We do not utilize either of these payment options, and the price listed is always the total price of the tour. 



What's the camping like?
Our trekking and camping experiences are extremely well-supported, with cooks that prepare delicious meals and porters or mule teams which carry most of the load and prepare our campsites. Additionally, we always carry a dining and toilet tent for the comfort of the group when facilities aren't available on the trail. 



Do I need to be an adventure sport guru for these trips?
Not at all.  Our cultural tours definitely include walking, but are not exhausting, and all of our trekking, biking and rafting trips are designed for the average healthy person, with or without experience in the specific sport. 


 

How about vaccinations?
A yellow fever vaccination and certificate are required to the Amazon basin in Peru and Bolivia, and must be received at least 10 days before the date of entry.  Travelers should make sure standard vaccinations such as tetanus are up to date, and may also want to consider vaccinations for hepatitis and a malaria prophylaxis if traveling to the rainforest.  Please consult your physician or local health department regarding these matters.

U.S. citizens are also required to have a yellow fever vaccination to enter any part of Bolivia, as part of the visa requirement.


 

Do I need travel insurance?  How do I get it?
Yes, you do need to have travel insurance for your Southern Crossings tour. Just a basic travel medical insurance which includes emergency evacuation is required, and we recommend going to www.travelguard.com for a policy.

 

Can I spend my currency or will I need to change money?
Foreign currency is generally not accepted and one must change cash or traveler's checks into local currency, or withdraw local currency from ATM machines.  Exchange houses are plentiful in all towns and cities we will be visiting, and the U.S. dollar is the easiest currency to change.  It is highly recommended that you use U.S. dollars for cash exchange, but euros and pounds are also exchangeable in most places.  ATM's with MasterCard, Visa, Cirrus, and Star logos are in all major cities and dispense local currency at a good exchange rate.  If you bring traveler's checks, please bring American Express or Visa!

 

 

 LUGGAGE, PACKING AND STORAGE
 

What do I need to bring with me?  How much should I bring?
Southern Crossings doesn't have specific regulations on how much luggage you can bring with you. However, due to space limitations and the fact that there will be some traveling  from town to town, we advise you not to pack too much. In general, one large bag and one day pack should be sufficient.  In our experience, light packers are happy travelers!

Here is a basic list of what we recommend you bring with you. As always, if you have any questions about something specific, feel free to call or email us.

·         Passport and, if necessary, visa

·         Traveler’s checks and/or cash card

·         Airline ticket

·         Photocopies of airline ticket and documents (passport, credit cards, etc.)

·         Wearable pouch for documents and money

·         Large, sturdy backpack or suitcase

·         Smaller, comfortable day pack

·         Trekking/walking boots, comfortable and worn-in

·         Sandals or flip-flops 

·         Rain poncho or jacket

·         Waterproof pants

·         Sun hat

·         Hat for cold weather

·         Good, warm clothing for cold weather (think layers!)

·         Scarf and gloves

·         T-shirts

·         Socks (thin wool or biking socks are best), undergarments

·         Towel and swimsuit for hot springs

·         Camel-back or Nalgene bottle (optional)

·         Flashlight (head lamps are very handy)

·         Sunscreen

·         Insect repellent (15% DEET recommended)

·         Lip balm

·         Earplugs (optional)

·         Alarm clock or watch

·         Sanitizing hand wipes or gel

·         Camera and film/digital memory cards

·         Camera batteries

·         Playing cards, games, reading material

·         Prescription medications

·         Toiletries

Note that common clothing, batteries, film, medications, and such toiletries as toothpaste, toothbrush, toilet paper, deodorant and feminine hygiene items are available in Peru and Bolivia. It is best to bring from home such items as prescription meds, eyewear and care, extra large clothing, shoes, unusual film and camera batteries. Also note that most digital camera memory cards can be downloaded and burned onto a CD in internet cafes in any large city.


 

Is there storage for my extra luggage while I go on excursions?
Yes!  You don't have to bring everything with you, unless you're not coming back to the same hotel.  All hotels where you will be staying will have a deposit for luggage that you'd like to leave. Additionally, there is luggage storage in the Lima airport.

 

 

Will I be able to do laundry during the trip?
Our hotels provide laundry service, or if you want to save a little money, there are easily accessibly laundry shops nearby our hotels which charge on average $2/kilo ($1 a pound) for 24-hour service.   Note there is usually no laundry service in the Amazon lodges.

 

Do I need fancy clothes?
No, fancy clothes are by no means necessary. There are some swanky spots in Lima and La Paz where you could get dressed up, but they'd let you in if you weren't, and in most places the "dress code" is very, very casual. Even very nice restaurants have a fairly casual dress code, especially for foreign tourists.


 

Will my electrical appliances work?
Peru runs on 220V, so you'll need an adapter if your country is 110.  Bolivia runs on 220 or 110, depending on the location.  Note that many appliances and devices such as PC's are adaptable up to 240V - check the specs on the device.


 

Do I need to bring my own sleeping bag or mat for hiking, biking or rafting?
Nope. If you really dig your bag or your Thermarest, bring them, but otherwise go ahead and save space when packing - we include quality sleeping bags and foam mats on our treks.


 

 

TRAVELING IN SOUTH AMERICA

 

How is the crime?
Due to a high level of poverty, there is such crime as pick pocketing and purse/camera snatching, but violent, dangerous crime is extremely low in almost all parts of South America.  You should take sensible precautions like nighttime taxis and be aware of your belongings, but South America is certainly not a "dangerous" place.  As a matter of fact, Americans are in more danger commuting to work every morning than on a tour of Latin America, or than living in Latin America.

 

 

Can I spend extra time somewhere?
Of course you can!  We work with you personally to create your ideal itinerary for your trip to Peru, and adding an extra day or two in no hassle.


 

Can you suggest some things to do if I have extra time?
We have a whole slew of suggestions! From places to visit, foods to try or hidden gems of the city, we will work with you to plan any free time you want to fill.  Just email us or give us a call.

 

Is it normal to tip in South America?  How much?
Ten percent is a customary tip when at a restaurant or salon, 1 sol ($.30) per drink when at a bar
.  It is not customary to tip taxi drivers.

For your guides, we suggest $5-10 per person per day, assuming you are pleased with the service.

 

On treks or other sport activities, we offer a guideline below. 

We recommend US$10-$15 per person per day, to be divided amongst the staff. If every group member on the trek follows this guideline, the porters/horsemen, cooks and guides should all be happy. As a general rule, porters/horsemen should end up receiving about $4 tip per trekking day, cooks around $8-$12 and guides around $12-15.  Obviously this can vary with group size.  And if the food is spectacular, it's just fine to tip the cook and guide equally. Remember there will be many more porters/mulemen than cooks and guides. It is a good idea if one of the clients on the trek assumes responsibility for collecting and distributing the tip.
 

 

 

How much money do you suggest I bring?  Is it safe to carry a normal purse/wallet?
We would suggest $50.00 a day, but this is the high end of the scale. If you're just buying food and non-alcoholic drinks, $20-30 will be fine, but add on more for alcohol or shopping.

We recommend a money belt/pouch that can be worn under your clothes to carry the majority of your money, or you can keep your extra money and other valuables in the hotel safe. Purses are okay - many travelers like to carry them - but they do very occasionally get picked or snatched.  Keep them zipped up and leave the valuable stuff in the hotel.  Wallets are best carried in front pockets, if at all.  Have your spending money easily accessible.


 

How can I call home or use the internet?
To call home, our hotels can connect you, or if you want a better rate, phone cards can be purchased in most small stores and pharmacies in all cities. There are denominations of 5, 10 or 20 soles and these can be used to make international phone calls from public pay phones.  There are also many phone centers, or places with individual, private cabins that charge a variety of rates to call internationally.

Internet is everywhere, and on just about every street corner you can find an Internet Cafe with a good, fairly fast connection for about a dollar an hour.
 

How can friends and family get a hold of me?
About a week before your trip, you will receive the list of hotels where we will be staying and their telephone numbers, as well as Southern Crossings' office and emergency cellular numbers.

 



info@southerncrossings.com

 

 

 

 

 Consultants and
participants in the

Kids TV Series
Are We There Yet?
Read More...

 



Visit the social project we support in Cuzco